Privacy policy
Privacy policy
1. What do we do with your information?
When you purchase something from Trash Panda, we collect personal details such as your name, address, and email to process your order.
We also automatically receive your IP address when you browse our store. This helps us understand your browser, operating system, and how you interact with our site.
💌 Email marketing: With your permission, we may send you updates about our store, new products, and exclusive offers.
2. Consent
How do you get my consent?
When you provide personal information to complete a purchase, verify your payment, arrange delivery, or return an item, we assume your consent to collect and use it for that purpose.
If we request personal information for marketing, we’ll ask for your explicit consent or provide an option to decline.
How do I withdraw my consent?
If you change your mind, you can withdraw your consent for us to contact you or process your data at any time. Just email us at theheadpanda@trashpanda.shop.
3. Disclosure
We only share your information if required by law or if you violate our Terms of Service.
4. Shopify – our e-commerce platform
Our store is hosted on Shopify, which provides the secure platform we use to sell our products.
💾 Data storage: Your information is stored securely on Shopify’s servers, protected by firewalls.
💳 Payments:
- If you choose a direct payment gateway, Shopify securely encrypts your credit card data following PCI-DSS (Payment Card Industry Data Security Standard).
- Your payment details are stored only as long as necessary to complete your transaction.
For details, check Shopify’s policies:
🔗 Shopify Terms of Service
🔗 Shopify Privacy Policy
5. Third-party services
We work with third-party providers (e.g. payment processors) to complete transactions. These providers only use your information to the extent necessary to provide their service.
However, some providers operate in different countries, meaning your data may be subject to other jurisdictions (e.g. if processed in the US, it may be subject to US laws).
🔗 Before using third-party services, we encourage you to review their privacy policies.
📌 Once you leave Trash Panda’s website or interact with a third-party app, our Privacy Policy no longer applies.
6. Security
We take security seriously and use industry best practices to protect your personal data.
🛡 Encryption: If you provide credit card details, they are encrypted using SSL (Secure Socket Layer) technology and AES-256 encryption.
While no method of transmission over the internet is 100% secure, we comply with PCI-DSS standards and follow industry best practices to keep your data safe.
7. Cookies
Cookies help us improve your experience by storing session information.
Here are the cookies we use:
| Cookie | Purpose | Expiry |
|---|---|---|
_session_id |
Stores session info (referrer, landing page) | Session-based |
_shopify_visit |
Tracks store visits for analytics | 30 min |
_shopify_uniq |
Counts store visits per customer | Expires daily |
cart |
Stores cart contents | 2 weeks |
_secure_session_id |
Security token for checkout | Session-based |
storefront_digest |
Determines if visitor has shop access (if password-protected) | Indefinite |
Want to opt out of cookies? You can adjust your browser settings to decline them.
8. Age of consent
By using this site, you confirm that you are at least the age of majority in your country of residence or have given permission for minors to use our site.
9. Changes to this privacy policy
We may update this policy at any time. Changes will take effect as soon as they’re posted here. If we make significant updates, we’ll notify you via our website.
If Trash Panda is ever acquired or merged, your information may be transferred to the new owners.
Questions & contact information
For access, corrections, deletions, or concerns about your personal data, contact our Privacy Compliance Officer: